Kiviks Express time and receives praise from the Swedish Tax Agency thanks to Movex
With only two people in the office, Kiviks Express manages around 20 removals a day, resource planning for 25 employees, weekly trips between Skåne and Mälardalen, and a 2,200 m² warehouse – all of which is handled in Movex. The system brings together everything from quote management and planning to invoicing and warehousing in a single flow.
“It’s hard to imagine how we would manage without Movex today,” says Emil Falk, Operations Manager at Kiviks Express.
About Kiviks Express
The professional moving company in Österlen since 1994.
The company handles household and business removals, storage, and courier services around Österlen and further afield in Europe. The business is ISO 9002 and ISO 14001 certified and a member of the Swedish Furniture Transporters Association (SMF).
Before Movex – paper, calendars, and double work
Before Movex, we used Google Calendar, paper printouts, and binders. There was a lot of paperwork, and order placement, staffing, and time reporting took an unnecessary amount of time. It was also challenging to get an overview of capacity and how much more work we could take on.
"Movex has really helped us to create better order and structure in our business, and it's reassuring to know that we now have everything documented and clearly organized in one system ," says administrator Elisabeth Larsson.
The journey to Movex – a smooth start and the right tools
Kiviks Express using Movex in 2019 after searching for systems for moving companies and comparing several alternatives.
"Movex stood out as the only system that was truly adapted for relocation," says Emil Falk. "We also received personal assistance to get started, which made the process much easier."
With Movex, Kiviks Express a calendar view tailored to moving assignments, providing a clear overview and enabling the company to take on more jobs.
Nowadays, it takes Elisabeth a few minutes to place an order and schedule drivers and express workers, and all the information is immediately available in the Movex app for the field workers who will carry out the assignment.
“The time savings we have achieved with Movex have freed up capacity and enabled us to grow without hiring more office staff,” says Emil Falk.
The solution – a complete workflow in Movex
1. Customer web → Order
The customer fills out the web form on the website – the information is sent directly to Movex as a request and can be converted into an order with just a few clicks.
2. Planning & time registration
In just a few minutes, Elisabeth can place an order, schedule a driver and express workers in the calendar, and send the assignment to her mobile phone.
"Thanks to Movex Calendar, we can take on quick jobs close to ongoing projects. We can easily see where our staff are every day and whether there is room to take on more jobs – this makes for very satisfied customers!" – Elisabeth Larsson
3. The Movex app for the field
Field workers always have all their assignments available in their pocket – addresses, customer details, schedules, and all documents/images that the office has added to the order are immediately visible in the app. Drivers and express workers register their working hours, note any damage, and upload images that are saved to the order in real time. This reduces the number of calls to the office, ensures accurate reporting, and saves valuable time.
"Drivers and express workers appreciate the simple time registration in the app and that they can keep track of their hours worked and their upcoming pay," says Elisabeth Larsson.
"Drivers can see everything they need on their mobile phones, and we don't need to use manual notes anymore – that's worth its weight in gold," says Emil Falk.
4. The Fortnox connection
Finished items, prices, and RUT information are transferred to Fortnox – the invoice is sent without double registration.
Emil Falk, Operations Manager, says, "Theconnection to Fortnox works fantastically well and saves us a lot of time, for example with invoicing."
Tax Agency conducts audit – Kiviks receives praise
All working hours, vehicles, and RUT calculations are saved for each order in Movex. When the Swedish Tax Agency conducted a random check of six RUT applications in early 2025, Kiviks Express was able to retrieve everything in a matter of minutes.
Emil Falk, Operations Manager, recalls: "The Tax Agency was so pleased that they called to express their appreciation. It is difficult to imagine how we would manage without Movex today."
Storage – 2,200 square meters under full control
Kiviks Express 2,200 square meters of storage space, where every box and pallet space is managed in the Movex storage module. In the visual warehouse map, all spaces are color-coded according to status—booked, available, or soon available. Invoicing documentation is created automatically using recurring orders in Movex.
"With Movex, we can immediately see which boxes are about to be released and can fill gaps without any hassle," says Emil Falk.
The result is fewer empty spaces, faster billing, and a comprehensive overview for everyone involved.
Results
With Movex, Kiviks Express has Kiviks Express time, increased control, and improved customer service:
Fast order placement – creating an order, assigning a driver, and express workers now takes less than five minutes.
Automatic invoicing – The Fortnox connection sends completed invoices without double registration on the same day that the assignment is completed.
Better resource utilization – the visual calendar provides a complete overview, allowing the team to fill weekly shifts with more jobs.
Close monitoring of RUT and regulatory requirements – when the Swedish Tax Agency checked six RUT applications in 2025, all information could be displayed immediately; the agency called and praised the procedures.
Accurate time reporting and payroll – field workers log their working hours and injuries in the app; administration is minimal and payroll is accurate.
Next step
We would like to thank Emil and Elisabeth at Kiviks Express a pleasant chat! Emil concludes by saying that they look forward to continued cooperation and the future development of Movex together, and emphasizes the importance of having a system tailored to the moving industry on the market.
